Legal
Terms of Service
Last updated: August 2026
Overview
These terms apply when you use hillcom.lk or request any service from HILLCOM, including computer and laptop sales, repair, printing, POS accessories, printer repair, or remote software and game setup. By using this website or requesting a service, you agree to these terms.
Quotes and pricing
Any price given before diagnosis is an estimate. For repairs, we diagnose the issue first and provide a firm quote before any paid work begins — no work proceeds without your approval of the price.
Repairs and diagnostics
Some faults only become apparent once a device is opened or a repair is underway. If this happens, we will contact you with an updated quote before continuing. We are not responsible for pre-existing conditions or unrelated faults discovered during a repair, but we will always disclose them to you.
Data and devices
While we take reasonable care with any device left with us, we recommend backing up important data before handing over a computer or laptop for repair. We are not liable for data loss that occurs as a result of a pre-existing hardware fault.
Remote support
Remote software and game setup sessions require you to grant temporary remote access to your device. Access is used solely to complete the requested installation or configuration and ends when the session is closed.
Products sold
New products carry the applicable manufacturer warranty. Any pre-owned equipment we sell is described honestly at the point of sale, including its condition and any known limitations.
Website use
Content on this website is provided for general information about our services. We aim to keep it accurate but do not guarantee it is error-free at all times. This site displays advertising — see our Privacy Policy for details.
Contact us
Questions about these terms can be sent to [email protected] or +94 70 488 5679.