Step 1
Quick remote connection
We talk you through connecting to a remote desktop session — no technical knowledge needed on your end.
All services
Software & Game Setup
We connect remotely and set everything up for you — productivity software, games, launchers and game mods — configured, tested and running properly before we disconnect.
- Remote Support
- Software
- Games
- Mods
Not every job needs a shop visit. For software installs, game setups, launcher configuration and mod installation, we connect to your PC remotely, do the work with you watching, and only finish once everything actually runs.
This covers everyday productivity software, game clients like Steam and Epic Games, individual game installs, and more involved jobs like mod packs that need specific load orders or dependencies to work correctly.
How it works
Step 2
Install and configure
Software, games or mods installed and configured properly, not just dropped in a folder.
Step 3
Test before we disconnect
We launch and check everything runs correctly before ending the session, so you're not left troubleshooting alone.
Common questions
Do I need to be technical to use remote support?
No — we guide you through the connection step by step over the phone or WhatsApp before we start.
Can you install game mods, not just the base game?
Yes, including mod packs that need a specific install order or extra dependencies to run without crashing.
Is remote setup available outside Akurana?
Yes — remote support works anywhere with an internet connection, wherever you're based.
Something broken, or something to print?
Tell us what you need and we'll come back with a clear price and a realistic timeline.